There have been incidents involving smoke and fire caused by portable chargers both in Japan and overseas.
To ensure the safety and peace of mind of all our guests, we ask for your cooperation regarding the use of portable chargers in guest rooms as outlined below.
・Please refrain from charging your portable charger when you are away from your room, such as when you go out.
・When charging portable electronic devices from a power bank or charging the power bank using an outlet in your room, please avoid using it near windows exposed to direct sunlight or on flammable materials such as beds or sheets.
・To prevent any potential problems, please use this product in a location where you can always check its condition yourself.
Please note that if any of the above situations are observed during room cleaning while you are staying with us, our staff may move the power bank or stop charging it to ensure safety. We appreciate your understanding in advance.
We sincerely appreciate your understanding and cooperation.